In case you want to return or change the products you have purchased you have every right to do so. Changes are accepted within 14 calendar days of receiving the product.
Our products are sold in perfect condition. If you exceptionally receive a product with a flaw please contact us at firstname.lastname@example.org or call us on +302107210927.
Changes and returns cannot be applied on special orders and/or counterfeit products (change of ring size, specially shaped products) and wedding rings. Returned items are priced according to their proof of purchase.
Returned products must be properly packed to avoid damage during transport. The products must be returned to their original packaging and condition (unworn) along with the retail receipt.
In each case the shipping costs are charged on your behalf. The procedure must take place through SPEEDEX COURIER. Furthermore, we cannot be held responsible for any loss or damage during the transport of the product (during the return process).
If you need to return a product, refund (travel expenses are not refunded, for example to an amount you were charged +5€ for a purchase below 55€, you will only be refunded the product value) will be completed within 20 working days of the date of receipt of the product. For refunds, please send us at email@example.com a bank account in electronic form IBAN.
21, Loukianou Str., Kolonaki
In order to cancel an order, you may send us an e-mail at firstname.lastname@example.org or call us on +302107210927. This possibility is provided by the time we will notify you that we have received your order. Once the order is delivered to the courier, it cannot be cancelled.